Insurance, Rates & Fees
All Co-pays and deductibles are collected at the beginning of the day at 9am, unless cancelled ahead of time. Copay amounts and deductible amounts are determined by your insurance provider. Contact your insurance provider to confirm your co-payment amount , along with inquiring if your deductibles are met and the amount you're responsible for. Full payment for self pay clients are collected at the beginning of the day at 9am.
Individual Counseling- 60 mins
Individual Counseling- 45 mins
Couples/Family Counseling 45 mins
Couples/Family Counseling 60 mins
Life Coaching 60 mins
Life Coaching 40 mins
Life Coaching by Masters Intern
Victory Package- Paid Monthly 4 (1 hr) sessions
Life coaching Empowered Package- Paid Monthly (2) 1 hour coaching
Please read Pricing info Below
Aetna Commercial & Medicaid
Anthem BCBS & Healthkeepers
EAP- Anthem, Magellan, Optima
Optima Commercial & Medicaid
TriCare Prime & Select
United Healthcare Commercial Only
If you have insurance that we do not accept, we can provide you with a Super Bill. A Super Bill is an itemized list of rendered services you paid to our agency for therapy, that you may submit to your insurance company to seek direct reimbursement. Contact your insurance company prior to doing so to ensure they cover this option.
SLIDING FEE SCALE Available upon request only for therapy, not life coaching. Application approval is not guaranteed. As the application is income based. Sliding fee scale can make sessions
as low as $110 for a 55 min session with a fully licensed provider, and $90 with a pre-licensed provider.
Couples Counseling is Self-Pay only, in which a sliding fee scale is offered, allowing sessions to be as low as $105 per session.
Life coaching packages are prepaid monthly. If you don't use all sessions purchased, you can only carry over 30 unused minutes to the next month.
Common Health Insurance Terms
Copay: This is a flat fee that you pay for a service and your insurance pays the remainder. For example, you may pay a $25 co-pay and your insurance covers the remaining $100. You may have to meet your deductible (explained below) before this becomes the only amount you have to pay. Your co-pay is set by your insurance company and your provider is required to collect that amount.
Coinsurance: This is similar to a co-pay, but it is a percentage, instead of a flat fee. For example, you may have a 20% co-insurance. Again, you may have to meet your deductible before this applies. This percentage is established by your insurance company and your provider is required to collect it.
Deductible: This is an amount, set by your insurance company, that you are required to pay before the insurance will cover any of your claims. You are responsible for paying the full fee for a service, until you meet your deductible. For example, if your deductible is $500 and the fee for therapy is $100, you would be required to pay $100 for your first five therapy appointments (assuming you had no other medical claims). After the first five appointments, your insurance company would begin paying a portion and you would have a co-pay or co-insurance. You may have a separate deductible for mental health. You typically have choices about your deductible amount when selecting your insurance policy. Providers who are in network with your plan are required to collect these fees.
Out of Pocket Max: This is the maximum amount an insured person will pay for services before the insurance company begins paying all claims at 100%.
Explanation of Benefits (EOB): This is the document that comes in the mail or is sent to you online, which explains your coverage for a specific service. You will receive an EOB from your insurance company for each therapy appointment. It will explain what your insurance covered and what you owe. The insurance company also sends us a copy. This is the first place you should look if you have questions about what you were charged for an appointment.
In-Network: This means we have signed a contract and agreed to work with your insurance company. We have agreed to accept a discounted rate, known as the contracted rate, for our services. We are in-network with most of the local insurance companies.
Out-of-Network: This means we have not contracted to work with your insurance company. We have not agreed to the insurance companies discounted rates and you are responsible for our full fee. In some cases, you may have out-of-network coverage, which means your insurance company will still pay for a portion of your fee, but probably at a lower rate than they would pay for an in-network provider.
We’d recommend asking these questions to your insurance provider to help determine your benefits:
Does my health insurance plan include mental health benefits?
Do I have a deductible? If so, what is it, and have I met it yet?
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
Do I need written approval from my primary care physician in order for services to be covered?
Good Faith Estimates
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 855.326.4673.
Administrative letters include FMLA and Short term employer disability forms. These are the only administrative forms that we complete. This is a $85 fee for the initial FMLA form, all followup forms are $45. Short term disability forms if 4 pages or less is $95 and each additional page is $15. These fees must be paid at the time of a request, and allow us 72 hours after payment has been made. You may follow up with any request made at email@example.com.
Cancellations & No Shows
At Release it Counseling our high-quality, licensed clinicians are in high demand, and their time is carefully booked out in advance. Therefore, we have a strict cancellation policy to ensure our clinicians can manage their schedule, as their time is our most valuable commodity. Release it Counseling requires that a 24 hour notice be provided to the agency when an appointment needs to be cancelled. Failure to provide a 24 hour notice, results in a $45 late cancellation fee. No Shows at appointments will result in a $90 fee. No Show fees accumulate from not showing to your scheduled appointment within your 10 minute grace period. No Show for initial appointments will result in a no show fee and the inability to reschedule further sessions, without a viable excuse of emergency. After 2 no shows in a 3 month time frame, it is the agency's discretion to terminate services, which is based upon clinician scheduling demands and request.